Chrysler Certified

Clarkstown International Collision has been built on a foundation of excellence and ethical business practices. We strive to provide the highest-quality repair for our customers. Our state-of-the-art facilities and certified technicians give us the ability to achieve this Certified status for all Chrysler and Fiat automobiles.

This certification from Chrysler supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their Chrysler and Fiat vehicles are being repaired correctly by highly trained professionals that care about them.

We are thrilled to have achieved the Certification and automaker recognitions from FCA. This certification helps to let our customers know they are dealing with highly trained professionals that care about them and will assure that their vehicle is repaired right to ensure its safety and performance.

When an accident happens, it can be hard to know who to trust with your vehicle. Our certification through the Assured Performance Network is important to help give the people of our community peace of mind. With the complexity of today’s vehicles, it is critical to select the right repairer. We are proud to receive this official certification and these automaker recognitions, illustrating our investment and commitment to our customers.

We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification from Chrysler and Fiat demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.

Honda Certified

I-CAR (The Inter-Industry Conference on Auto Collision Repair) is an international, not-for-profit organization dedicated to training those in the collision industry with the knowledge and skills necessary to achieve a complete and safe repair.

Shops who achieve I-CAR’s highest level of training are awarded the I-CAR Gold Class Professionals designation for their dedication and commitment to training staff involved in the repair process. The Gold Class designation is the highest training level recognized in the industry, and every ProFirst collision repair facility has the distinction of being an I-CAR Gold Class Professional.

Honda-Specific Training

In addition to the I-CAR Gold Class designation, each ProFirst shop has received Honda-specific training through I-CAR. The training provides Honda-specific information about vehicle construction materials and general repair considerations, specific repair procedures, manufacturer’s position statements relative to vehicle repair, hybrid electric and alternative fuel vehicle repair considerations, and more.

When you need collision repair, consider Clarkstown International Collision, a ProFirst Collision Repair Facility, recognized by Honda for their training and commitment to a higher level of customer satisfaction.

 

Hyundai Certified

Clarkstown International Collision has been built on a foundation of excellence and ethical business practices. We strive to provide the highest-quality repair for our customers. Our state-of-the-art facilities and certified technicians give us the ability to achieve this Recognized status for all Hyundai automobiles.

This recognition from Hyundai supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their Hyundai vehicles are being repaired correctly by highly trained professionals that care about them.

We are thrilled to have achieved the recognition from Hyundai. This recognition helps to let our customers know they are dealing with highly trained professionals that care about them and will assure that their vehicle is repaired right to ensure its safety and performance.

When an accident happens, it can be hard to know who to trust with your vehicle. Our certification through the Assured Performance Network is important to help give the people of our community peace of mind. With the complexity of today’s vehicles, it is critical to select the right repairer. We are proud to receive this official certification and these automaker recognitions, illustrating our investment and commitment to our customers.

We’ve worked hard to stay ahead of the curve in the collision repair industry. This official recognition from Hyundai demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.

Infiniti Certified

Clarkstown International Collision has been built on a foundation of excellence and ethical business practices. We strive to provide the highest-quality repair for our customers. Our state-of-the-art facilities and certified technicians give us the ability to achieve this Certified status for all Infiniti automobiles.

This certification from Infiniti supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their Infiniti vehicles are being repaired correctly by highly trained professionals that care about them.

We are thrilled to have achieved the Certification and automaker recognitions from Infiniti. This certification helps to let our customers know they are dealing with highly trained professionals that care about them and will assure that their vehicle is repaired right to ensure its safety and performance.

When an accident happens, it can be hard to know who to trust with your vehicle. Our Infiniti certification through the Assured Performance Network is important to help give the people of our community peace of mind. With the complexity of today’s vehicles, it is critical to select the right repairer. We are proud to receive this official certification and these automaker recognitions, illustrating our investment and commitment to our customers.

We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification from Infiniti demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.

Mercedes Certified

Clarkstown International Collision is your Mercedes-Benz Certified Collision Center

When you trust your repair work to a Mercedes-Benz Certified Collision Center, you´ll enjoy the confidence and peace of mind that your Mercedes-Benz will leave looking as close to its pre-accident condition as possible. That´s because the technicians working to restore your vehicle´s appearance and performance are the people who know it best.

All collision facilities certified by Mercedes-Benz have successfully completed an extensive audit, and have made the significant commitments to quality and service required to receive this level of recognition. This rigorous process enables Mercedes-Benz to distinguish those body shops which meet or exceed Mercedes-Benz standards for tools, equipment, facilities, repair work, and commitment to customer care.
You can be sure that Mercedes-Benz Certified Collision Centers offer:

 Genuine Mercedes-Benz Replacement Parts for exact fit and exceptional quality
 Mercedes-Benz-approved equipment, including all tools, parts, and paint
 A dedicated fixture bench developed exclusively from Mercedes-Benz blueprints so that repairs are made with assembly-line accuracy
 Technicians with up-to-date, advanced skills and training
 Manufacturer-approved repair methods that help ensure the structural integrity of your car is restored to pre-loss condition

With a vehicle as unique and special as your Mercedes-Benz, why take a chance on anything less?

We at Clarkstown International Auto Body Have been certified by Mercedes Benz, including the additional certification of Elite Aluminum Structural Certification and are ready to bring your Mercedes Benz back to pre-accident condition.

  • While the vehicle owner may elect to have repairs (collision damage repair or paint work) performed by any automotive body repair establishment or individual, damage or malfunctions caused by body repairs not performed in accordance with Mercedes-Benz specified repair procedures or otherwise not properly performed are not covered by the Mercedes-Benz New Vehicle Limited Warranty and may cause the car to not perform as originally designed in a subsequent collision to the repaired area.

Nissan Certified

Clarkstown International Collision has been built on a foundation of excellence and ethical business practices. We strive to provide the highest-quality repair for our customers. Our state-of-the-art facilities and certified technicians give us the ability to achieve this Certified status for all Nissan automobiles.

This certification from Nissan supports our reputation for superior customer service serving our community. We are your neighbors and friends, so it is important to provide our customers with the peace of mind that their Nissan vehicles are being repaired correctly by highly trained professionals that care about them.

We are thrilled to have achieved the Certification and automaker recognitions from Nissan. This certification helps to let our customers know they are dealing with highly trained professionals that care about them and will assure that their vehicle is repaired right to ensure its safety and performance.

When an accident happens, it can be hard to know who to trust with your vehicle. Our certification through Assured Performance is important to help give the people of our community peace of mind. With the complexity of today’s vehicles, it is critical to select the right repairer. We are proud to receive this official certification and these automaker recognitions, illustrating our investment and commitment to our customers.

We’ve worked hard to stay ahead of the curve in the collision repair industry. This official Certification from Nissan demonstrates that commitment to our customers. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service.

Volkswagen Certified

We have the right people, the right parts, the right tools, and the know-how to get the job done right and to Volkswagen standards. So when you select Genuine Volkswagen Parts, you’ll want to make sure you find the right collision repair shop—and the right experts—to install them.

Taking your car to a Volkswagen Certified Collision Repair Facility (CCRF) helps ensure:

  • Trained employees, certified in Volkswagen collision repair, perform the work on your vehicle
  • All services will follow strict, mandated repair procedures per Volkswagen standards
  • Wherever feasible, the facility will use Genuine Volkswagen Parts
  • Employees have access to exclusive Volkswagen technical tools and repair information
  • All vehicle warranties will be maintained

Remember, not even your insurance company can insist that you use a specific shop, so don’t commit to any facility until you’re comfortable they’re the right folks to get the job done. What’s the best way to get that peace of mind? Insist on having your car repaired at a Volkswagen Certified Repair Facility with Genuine Volkswagen Parts.

Meet Our Team

Our team of professional collision consultants and customer service representatives are here to serve you with a smile and make sure that your collision repair experience is pleasant and stress-free. Accidents are enough of a hassle on their own, so your complete satisfaction is our number one priority! Our goal is to give you a 5-star experience that you’ll want to tell your friends and neighbors about!

Our Partners

We are grateful to our nearby Automotive Dealer Partners and encourage our clients to patronize them.

VIPs

We know that happy customers become repeat customers and although we don’t want you to have to come back, we know that accidents DO happen! If you should have another fender bender, we’d love to have you return as a VIP customer. Once your vehicle has been repaired with us, you’ll receive a $100 VIP card to use for your next visit. You can also transfer this card to a friend you refer to us and we will give them the discount and replace your card at no cost!

  • What to do if my vehicle is involved in an accident?

    Exchange contact and insurance information with the other person involved in the accident if possible. Never leave the scene of an accident that you are involved in. Wait until a police officer arrives and writes a thorough report. If you leave the scene of an accident before a police report is written, your insurance company will have no way of knowing who was at fault for the accident. This could result in you being held responsible for the damages on your vehicle as well as the other person’s vehicle. If your vehicle has to be towed, make sure it is towed to the quality shop of your choosing.

  • Can I still sell my car if the frame was bent in an accident?

    This depends on the collision center that repairs your vehicle. If the shop you choose has the most up to date equipment (like a Unibody bench and a computerized frame machine), it will be just as if your car was never in an accident at all! You want to make sure that the shop you choose has the proper equipment to bring your vehicle back to factory specifications so that, should you choose to sell your car in the future, a bent frame or unibody will not be an issue.

  • How long after my car has been painted can I wash and wax it?

    We at Clarkstown International Collision have a rule that your car should not go thru a car wash for two weeks after it’s been painted. You can, however, hand wash it at any time.

  • How can I be sure that only Original Equipment Manufactured (OEM) parts are used on my car?

    The short answer to this is: talk to you insurance company. Be sure to read the fine print on your policy. If your policy states that non-original parts can be used in repairs, contact your insurance company and let them know that you would like OEM replacements only. You have a right to choose what kind of parts go on your vehicle. Auto body shops are allowed to choose OEM parts insofar as the insurance company permits. Therefore, the one who needs to make the desire for OEM parts known is the customer/policyholder.

  • What about guarantees?

    Check what guarantees the shop offers. Quality collision repair shops should offer a Limited Lifetime Guarantee. Always ask to see a copy of a printed guarantee, read it and ask questions of any parts you do not understand. Make certain you know what is covered and not covered.

  • How will I know I'm getting quality paint?

    Ask about the shops painting procedures. Does the shop have a computerized system for mixing the paint and keeping up with the waste? Ask about the paint manufacturer's guarantee. It should be for "as long as you own your car".

  • How can I tell if I'm dealing with a professional shop?

    Expect the collision repair facility to be neat, clean and well organized. The flow of existing work should be almost unnoticeable. Note whether the employees are helpful and courteous. This will give you an idea of how you will be treated throughout the repair process. Ask how long the shop has been in business. Does the shop have all required permits from EPA? Does the shop dispose of its hazardous waste properly and charge you for the service?

  • How will I know if I'm getting original manufacturers parts?

    Ask about the shop policy on replacement parts. When does the shop feel that non original equipment manufacturer's parts are to be used? You have the right to choose which type of parts go on your car.

  • How do I know the person working on my car is trained?

    Ask if technicians are ICAR trained. If body technicians, painters, office staff, and even the detail person that cleans your car are ICAR trained, it means they have attended a course or series of courses offered by the Inter-Industry Conference on Auto Collision Repair (ICAR) to help upgrade their skills. Businesses with trained personnel are likely to display these and other certificates or diplomas in the customer waiting area. Look for the symbol of excellence in collision repair, look for the ICAR Gold Class Professional emblems proudly displayed. This indicates the business is committed to a higher level of training and professionalism.

  • How can I be sure that my car’s paint color looks uniform if you are only painting the part of the car that was repaired?

    Our computerized paint mixing system insures that every color is matched expertly so that there is no indication that a part of your car was painted. Since our work is guaranteed for as long as you lease or own your vehicle, we make sure that you are happy with the repairs and paint before you leave the shop.

What make CIC Auto Body a Great Place to Work

Tools for success

Clarkstown International Collision uses the latest systems, technology and equipment to repair today’s complex vehicles. This gives our staff and technicians the opportunity to work in an modern and digitally advanced environment that delivers the best possible quality work and service to customers.

Continued education

We invest in our employees. Trainings and certification courses are regularly offered to employees who demonstrate a willingness to achieve and learn more.

Hands on learning

Our employees jump right into a fun, friendly and fast paced work environment in which they learn through experience and grow into their positions. Those who demonstrate exceptional work skills, a great attitude and a willingness to learn more will be offered opportunities for growth within the company.

Our History

Clarkstown International Collision owner, Gene Cortes has had a passion for cars since he was a child and has spent the last 40 years working in every aspect of the collision repair business, from driving tow trucks in the 1970’s to working as an insurance adjuster for various companies, to owning several shops before opening Clarkstown International Collision in 1992. Gene believes that education and innovation are key in keeping a company’s growth moving forward and therefore he is constantly investing in training for his technicians and staff and keeps his shop up to date with the latest equipment, technology and repair processes. Gene was born in Cuba and came to the United States in 1962. He resides in New City, New York with his wife and business partner, Anna. He is an avid car collector and counts his ‘89 Porsche 911 Carrera and 2018 Corvette Stingray among his favorites.